Terms of Service

Introduction

Welcome to Oussayed Morocco Journeys. These Terms of Service govern your access to and use of our website, transportation services, airport transfers, private tours, excursions, and customized travel experiences.

By accessing our website or booking any of our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our services.

About Our Services

Oussayed Morocco Journeys is a Morocco-based travel company specializing in:

  • Airport Transfers
  • Private Transportation
  • Day Trips
  • Desert Tours
  • Atlas Mountains Excursions
  • Essaouira Excursions
  • Ouarzazate & Ait Ben Haddou Tours
  • Imperial Cities Tours
  • Customized Travel Itineraries
  • Travel Assistance Services

All services are subject to availability and operational requirements.

Booking and Reservations

To book a service, customers may be required to provide accurate and complete information, including:

  • Full Name
  • Contact Information
  • Travel Dates
  • Pickup and Drop-off Locations
  • Flight Information (when applicable)
  • Special Requests

Customers are responsible for ensuring that all submitted information is accurate and up to date.

Pricing and Payments

All prices displayed on our website or provided through quotations are subject to change without prior notice.

Prices may vary based on:

  • Travel dates
  • Group size
  • Vehicle type
  • Route and distance
  • Seasonal demand
  • Special requests

Full or partial payment may be required before services are confirmed.

Customer Responsibilities

Customers agree to:

  • Provide accurate booking information
  • Arrive on time for scheduled services
  • Follow driver and guide instructions when necessary
  • Respect local laws and regulations
  • Treat vehicles, equipment, and accommodations respectfully

Any damage caused by a customer may result in additional charges.

Service Modifications

We reserve the right to modify itineraries, schedules, vehicle assignments, or service details when necessary due to operational requirements, weather conditions, road closures, safety concerns, or circumstances beyond our control.

Whenever possible, customers will be informed in advance of significant changes.

Cancellations and Refunds

All cancellations and refund requests are subject to our Refund & Cancellation Policy.

Customers are encouraged to review our Refund and Returns Policy before making a reservation.

Travel Documents

Customers are solely responsible for obtaining and carrying:

  • Valid passports
  • Visas
  • Identification documents
  • Travel insurance (if desired)
  • Any documents required by local authorities

Oussayed Morocco Journeys is not responsible for losses resulting from missing or invalid travel documentation.

Limitation of Liability

While we strive to provide safe, reliable, and professional services, Oussayed Morocco Journeys shall not be liable for:

  • Flight delays or cancellations
  • Traffic delays
  • Weather-related disruptions
  • Lost, damaged, or stolen personal belongings
  • Injuries or losses resulting from circumstances beyond our reasonable control
  • Third-party service provider actions

Customers participate in tours and travel activities at their own risk.

Intellectual Property

All content available on this website, including but not limited to:

  • Text
  • Images
  • Logos
  • Graphics
  • Design elements
  • Branding materials

is the property of Oussayed Morocco Journeys or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

Privacy

Your use of our services is also governed by our Privacy Policy.

By using our website and services, you acknowledge that you have read and understood our Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites for informational purposes.

We are not responsible for the content, services, security, or privacy practices of external websites.

Force Majeure

We shall not be held responsible for delays, interruptions, or failure to perform services resulting from events beyond our reasonable control, including:

  • Natural disasters
  • Severe weather conditions
  • Government restrictions
  • Public emergencies
  • Strikes
  • Political events
  • Transportation disruptions

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Updated versions will be posted on this page and become effective immediately upon publication.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws and regulations of the Kingdom of Morocco.

Any disputes arising from the use of our services shall be subject to the competent courts of Morocco.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Oussayed Morocco Journeys

📧 Email: oussayedmoroccojourneys@gmail.com